Medical Records

NRMC Health Information Services

Contact NRMC to make a request for your medical recordsMedical records are an important part of your health care. These records are a written history of your health condition and treatment. They are used by doctors, hospitals, health care clinics, and other health care practitioners and facilities to treat you. The Health Information Services (H.I.S.) Department manages and organizes all the reports and documents that make up your health information at NRMC. The department works with physicians and many other departments in the facility to provide information that is utilized for quality care and patient outcomes.

The H.I.S. department provides                 

  • Transcriptions
  • Storage of your health information
  • Birth Certificates: H.I.S. and OB nursing staff assist you in completing appropriate forms which are then sent to the State Bureau of vital Statistics where your original birth certificate is made.  Copies and replacements for Missouri birth certificates may be obtained from the Vernon County Health Department at 301 N. Washington for a $15.00 fee.
  • Privacy and Release of Information: You may access and request health information by completing the following form (click to download): AUTHORIZATION TO USE AND/OR DISCLOSE HEALTH INFORMATION. Forms may be faxed or delivered to Health Information Services. There is a fee for copying of records and identification is required when picking up records
  • Coding and Reimbursement: The Health Information Services staff is responsible for accurately coding your health record based on physician documentation. If you or your insurance company has questions regarding codes you may contact our office and we will assist you in understanding and resolving issues that arise.

Electronic Medical Records

NRMC now offers patients electronic access to their own personal medical records through HealtheLife Patient Portal. This portal is accessible via the internet on a computer or through a smart device with the HealtheLife app, which is available for both Android and iPhone. The patient portal gives you access to your discharge instructions, lab results, x-rays, and more. You can also manage your medications and allergies or even request an appointment at one of our rural health clinics including, NowCare Clinic, Primary Care Center, or Rich Hill Family Medical Clinic. For help setting up your account, please call (417) 667-3355.

Easily access and visualize your health records in the Health app on iPhone.

We are excited to announce that NRMC now also supports health records in the Health app, which is available to patients with an iPhone running iOS 11.3 or later.

The new health records feature in the Health app makes it easy to access and visualize key parts of your health records, including allergies, conditions, immunizations, labs, medications, procedures, and vitals.

Setup is simple. Getting your health records from NRMC or any one of our rural health clinics into your iPhone is as easy as going to the Health Records section of the Health app, searching for our institution, and then logging in with the user name and password that you normally use to access your account at our institution. For help setting up your account, please call (417) 667-3355.


Contact Us

Monday – Friday 8:00a.m. – 4:30p.m.
(417) 448-3632
Fax: (417) 448-3847